Car9ja

Careers at Car9ja

Build trust on wheels.

Find your department, understand the work, and apply to help Car9ja run a trusted Nigerian automotive marketplace.

Filter roles Apply by email
Department focusHiring desk
OperationsSupport, marketplace, service, rentals, parts
Product and technologyProduct, QA, engineering, cyber security, APIs
Growth and governanceMarketing, finance, legal, management

How To Apply

Send a precise application to the hiring desk.

Email hr@car9ja.com with the role family in your subject line, your CV or portfolio, location preference, salary expectation if you have one, and two or three examples of work that prove you understand the role.

1. Pick your role family

Read the details below and choose the closest match to your experience, not just the fanciest title.

2. Prove your judgment

For operations roles, show decision quality. For technical roles, show shipped work. For leadership roles, show measurable team outcomes.

3. Apply with context

Use a clear email subject such as Application: Marketplace Operations - Listing Review.

Open Career Paths

Detailed role families for applicants.

These are career paths aligned to the Car9ja operating model. Final seniority, location, compensation, and start dates are confirmed during recruitment.

Customer Support and Case Operations

Own customer and partner issues from first report to verified resolution.

You will handle

  • Inbound buyer, seller, service, parts, rental, and partner cases.
  • Identity and authority checks before disclosing protected account or transaction details.
  • Ticket categorization, SLA ownership, escalation, evidence collection, and resolution records.

You should bring

  • Calm communication under pressure, strong written English, and local customer empathy.
  • Experience in marketplace support, call-centre operations, fintech support, logistics, automotive service, or dispute handling.
  • Ability to distinguish claims from verified facts.

Marketplace Operations and Listing Moderation

Protect listing quality, publication decisions, dealer inventory, and marketplace trust.

You will handle

  • Reviewing vehicle listings for quality, duplication, ownership risk, prohibited content, and sensitive-data exposure.
  • Approving, correcting, rejecting, pausing, suspending, or reinstating listings with clear reasons.
  • Dealer verification queues, promotion eligibility, reports, and marketplace risk signals.

You should bring

  • Sharp attention to vehicle details, fraud patterns, document evidence, pricing outliers, and policy consistency.
  • Experience with classifieds, moderation, sales operations, dealerships, logistics, or marketplace risk.
  • Comfort making accountable decisions from incomplete but preserved evidence.

Inspection and Vehicle Valuation

Turn vehicle condition, ownership checks, and market context into trusted reports and offers.

You will handle

  • Vehicle check-in, inspection checklists, road-test authorization, safety exceptions, photos, and condition evidence.
  • Advisory valuation reviews, Express offer preparation, handover evidence, custody checks, and report corrections.
  • Clear separation between seller claims, inspector findings, and staff-reviewed valuation decisions.

You should bring

  • Automotive inspection, workshop, dealership, insurance assessment, valuation, or fleet maintenance experience.
  • Integrity with evidence, comfort using digital tools, and the discipline to document what you saw.
  • Ability to explain technical vehicle issues in plain language.

Service Partner Operations

Build and govern the marketplace for mechanics, detailers, technicians, and automotive service providers.

You will handle

  • Provider onboarding, qualification evidence, service offerings, coverage areas, portfolios, quote quality, and enforcement history.
  • Service order states from request to quote, approval, escrow, booking, in-progress work, completion review, dispute, and cancellation.
  • Scope-change reviews, completion evidence, customer approval, dispute evidence, and provider performance.

You should bring

  • Automotive service, workshop management, field operations, vendor management, or marketplace operations experience.
  • Strong judgment on provider capability, customer safety, pricing clarity, and evidence quality.
  • Ability to balance speed with trustworthy service delivery.

Rentals and Fleet Operations

Operate rental inventory, fleet partners, handovers, returns, incidents, and fleet analytics.

You will handle

  • Rental operator verification, vehicle eligibility, availability, pricing, deposits, mileage, fuel, insurance, driver rules, and cancellation policies.
  • Booking confirmation, handover records, return condition, damage, delays, breakdowns, safety incidents, and missing-vehicle escalation.
  • Fleet partner performance, disputes, settlement readiness, and operational reporting.

You should bring

  • Rental, logistics, fleet, transport, insurance, or field-operations experience.
  • Comfort with checklists, condition photos, risk escalation, and customer-provider accountability.
  • Strong organization across many active bookings and changing vehicle states.

Parts Commerce Operations

Help customers find the right parts while keeping vendors accountable for fitment and fulfillment.

You will handle

  • Parts-vendor onboarding, catalog quality, compatibility data, condition, warranties, delivery options, inventory, and returns.
  • Order tracking, proof of delivery, incorrect/damaged/counterfeit/missing-item cases, replacement decisions, and refund recommendations.
  • Vendor education on fitment, part numbers, photos, warranty terms, and stock accuracy.

You should bring

  • Spare-parts retail, procurement, mechanic, inventory, e-commerce, warehouse, or vendor operations experience.
  • Ability to spot vague compatibility claims and communicate part-fit risk clearly.
  • Patience with documentation, returns, and customer education.

API, Integrations, and Partner Success

Connect approved partner software to Car9ja without weakening security or data boundaries.

You will handle

  • API application intake, business ownership checks, technical contacts, callback domains, scope review, credential rotation, and webhook delivery history.
  • Partner onboarding for inventory sync, availability, bookings, service orders, transaction updates, and signed callbacks.
  • Integration support, sandbox guidance, endpoint health monitoring, replay requests, and rate-limit education.

You should bring

  • Technical account management, API support, integrations, QA, solutions engineering, or partner operations experience.
  • Clear written technical communication and respect for least-privilege access.
  • Ability to debug payloads, auth failures, webhooks, retries, and partner expectations.

Product, Design, QA, and Research

Shape user journeys that make complex automotive decisions clear, secure, and usable.

You will handle

  • Requirements, prototypes, usability research, QA plans, release checks, post-release monitoring, and product-decision documentation.
  • Customer, staff, business partner, API, and system-actor flows across marketplace, Express, services, parts, rentals, payments, and support.
  • Accessibility, copy clarity, vehicle-data presentation, state diagrams, edge cases, and workflow quality.

You should bring

  • Product management, UX/UI design, QA, research, marketplace, automotive, fintech, or operations-product experience.
  • Ability to write clearly, reduce ambiguity, and turn messy workflows into tested product behavior.
  • High respect for Nigerian user realities, not imported assumptions.

Engineering, Security, and IT Support

Build the platform, protect the data, and support the internal tools that run the business.

You will handle

  • Web, mobile, backend, data, search, notifications, payment, integrations, staff-portal, security, and infrastructure work.
  • Authentication, 2FA, sessions, permission checks, audit logs, incident response, credential safety, and secure deployment practices.
  • Internal device, browser, access, and operational-tool support for staff teams.

You should bring

  • Production engineering experience in marketplaces, fintech, logistics, SaaS, or high-integrity operational systems.
  • Strong testing habits, secure coding discipline, and respect for auditability.
  • Ability to explain technical risks to non-technical operators.

Finance, Escrow, Refunds, and Settlement

Govern the money movement layer without mixing approval, entitlement, and execution.

You will handle

  • Payment tracking, reconciliation, escrow ledgers, release history, refunds, partner settlements, Express payouts, subscriptions, commissions, and chargebacks.
  • Mismatch detection, duplicate payout prevention, suspicious settlement changes, and finance approvals by threshold.
  • Invoices, receipts, reports, period close, and collaboration with support, operations, legal, and management.

You should bring

  • Finance operations, fintech ops, accounting, reconciliation, payments, settlements, audit, or marketplace finance experience.
  • Comfort with controls, evidence, separation of duties, and precise financial records.
  • Ability to work quickly without bypassing approvals.

Marketing, Communications, and Community

Grow Car9ja without overclaiming product readiness or weakening trust.

You will handle

  • Content calendars, product announcements, partner stories, customer education, social channels, campaigns, press, launch communications, and performance reports.
  • Approval checks before publishing feature, price, safety, verification, partner, or availability claims.
  • Community education around vehicle buying, inspections, service quality, parts fitment, rental safety, and platform trust.

You should bring

  • Brand, content, growth, social, PR, community, marketplace, automotive, or startup marketing experience.
  • Ability to write persuasive copy that remains accurate and reviewable.
  • Respect for audience trust, not hype for its own sake.

Legal, Compliance, and Risk

Protect the company, users, partners, evidence, agreements, and regulated decisions.

You will handle

  • Agreement versions, effective dates, legal reviews, privacy and data requests, disclosure decisions, legal holds, high-risk cases, and evidence retention.
  • Policy review for listings, payments, provider enforcement, rentals, warranties, disputes, marketing claims, integrations, and staff access.
  • Decision records that show approver, reason, time, authority, scope, and retained evidence.

You should bring

  • Legal, compliance, privacy, marketplace policy, fintech risk, insurance, transport, or operations-governance experience.
  • Ability to translate legal risk into usable policy and escalation rules.
  • Strong confidentiality and written judgment.

Management, Team Leads, and Department Owners

Lead accountable teams across marketplace, support, inspections, finance, product, security, and growth.

You will handle

  • Queue health, staffing, approvals, KPIs, budgets, escalations, threshold exceptions, operating reviews, and cross-team decisions.
  • Hiring, coaching, performance quality, handovers, access reviews, incident ownership, and management rollups.
  • Ensuring every team moves fast while preserving audit trails, data classification, and customer trust.

You should bring

  • Leadership experience in marketplace operations, automotive, fintech, logistics, customer operations, SaaS, or regulated service environments.
  • Evidence of building teams, designing processes, and making hard calls with incomplete information.
  • Strong judgment, accountability, and comfort being measured by outcomes.

Applicant Standards

What Car9ja values in every role.

Precision, trustworthy records, customer empathy, Nigerian market sense, security awareness, and the ability to document decisions clearly.

Evidence over noise

Good applicants can explain what happened, what they checked, what they decided, and why.

Useful urgency

Speed matters, but not at the cost of unsafe approvals, hidden risks, or poor customer outcomes.